Privacy Policy

Introduction

Casa Xubi ("we," "us," or "our") operates the website casaxubi.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a reservation at our luxury vacation rental property located on the Ditleff Peninsula, St. John, U.S. Virgin Islands.

By using our Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when using our Site, including:

• Booking Inquiries: First name, last name, email address, phone number, check-in and check-out dates, number of guests, number of bedrooms, and special requests.
• Contact Form: First name, last name, email address, phone number, subject, and message content.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our hosting provider, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for site performance and security purposes.

How We Use Your Information

We use the information we collect to:

• Process and manage your booking inquiries and reservations
• Respond to your questions, comments, and requests via our contact form
• Communicate with you about your stay, including confirmations, updates, and concierge services
• Improve our Site, services, and guest experience
• Comply with legal obligations and protect against fraudulent or unauthorized activity

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Site, processing bookings, or providing concierge services (e.g., property management, cleaning services, activity coordinators). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our Site may use essential cookies necessary for the Site to function properly. We do not currently use third-party analytics, advertising cookies, or tracking pixels. If this changes in the future, we will update this policy and provide appropriate notice and consent mechanisms.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking inquiry data is typically retained for the duration of your stay and a reasonable period thereafter for follow-up communications and record-keeping purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@casaxubi.com.

Third-Party Links

Our Site may contain links to third-party websites or services, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: